2.1 Introduction

In this section, you will develop your knowledge of professional skills and behaviours and start to identify when and how you have used these in different situations or when completing tasks.

banner highlights key areas of focus for module: leadership, team work, initiative, conflict resolution, oral communication, critical thinking, responsibility, decision making, written communication, problem solving

Learning Outcomes

By the end of this section, you will be able to:

  • Identify the 10 professional skills most needed in the workplace and further education.
  • Identify behaviours that demonstrate personal skills, interpersonal skills, communication skills and thinking skills